Troubleshooting - Revision history

Arunawikiez999 at 08:27, 23 October 2024

2024-10-23T08:27:12Z

Arunahelper01 at 07:15, 1 June 2023

2023-06-01T07:15:43Z

Arunahelper01 at 07:15, 1 June 2023

2023-06-01T07:15:03Z

Arunahelper01 at 07:14, 1 June 2023

2023-06-01T07:14:12Z

Arunahelper01 at 07:13, 1 June 2023

2023-06-01T07:13:18Z

Arunahelper01 at 07:12, 1 June 2023

2023-06-01T07:12:49Z

Arunahelper01 at 07:10, 1 June 2023

2023-06-01T07:10:46Z

Arunahelper01: Created page with "TOC = '''Troubleshooting The Game''' = == I can't start the client == > Run your '''ArunafeltzRO.exe''' and '''Aruna Patcher.exe''' in compatibility mode. To run a progr..."

2023-06-01T07:07:03Z

Created page with "__TOC__ = '''Troubleshooting The Game''' = == I can't start the client == > Run your '''ArunafeltzRO.exe''' and '''Aruna Patcher.exe''' in compatibility mode. To run a progr..."

New page

__TOC__

= '''Troubleshooting The Game''' =

== I can't start the client ==
> Run your '''ArunafeltzRO.exe''' and '''Aruna Patcher.exe''' in compatibility mode. To run a program in compatibility mode. Right-click the '''Patcher''' and look for "Troubleshoot Compatibility", Then a small window will pop-out, go to "Compatibility Tab" and look for "Compatibility Mode", It's recommended that you use WinXP SP3. Tick "run as administrator" as well.<br/>

== I can't find the launcher. ==

> If you can't find your Aruna Patcher, it's probably because your antivirus thought it was malicious and quarantined it. See if you can fish it out of the quarantine bin.

== I'm getting "missing MSVCP110.dll" or similar errors. ==

> Your Windows is missing the [https://www.microsoft.com/en-us/download/details.aspx?id=30679/ Visual C++ Redistributable]. Download and install both the 32 and 64 bit versions.

== After I click play on the launcher, the game window is just white. There is no error. ==

Open '''setup.exe''' or '''opensetup.exe''' in your game folder. Try changing around the selected graphics device, resolution and "play in full screen" options.

== I can only see RGB Emulation ==

'''1.)''' This fix only applies if you only see RGB emulation in your Setup.exe or Opensetup.exe's list of Graphic Devices.<br/>
'''2.)''' Simply uncheck "Disable hardware-accelerated graphics" and it should give you new options in the list of Graphic Device.<br/>
'''3.)''' Select the first option in Graphic Device (which should be Direct3D HAL).<br/>

= '''Graphics Issues''' =

== Everything is all white or brown ==

> Type /lightmap or /fog

== I can't change my game screen size on Windows 8 ==

> Run opensetup.exe in compatibility mode the same way you did for the launcher

== My screenshots come out distorted (tilted, grayscale) ==

> Usually because of a widescreen resolution. Try using a different screen size that isn't widescreen, of the same proportions as 1024x768.

= '''In-Game Issues''' =
== I am getting resource errors in-game ==

> Make sure you installed the game properly, make sure everything is updated, deleting leika.dat file and running the launcher again will redownload all updates.

== I am experiencing sprite errors and client crashes ==

> Delete the leika.dat file in your game's folder and run the launcher again, make sure there are no open clients while doing so and that your game's folder isn't set to "read only".

== I can open the client, but then it just closes again with no error ==

> Make sure you're patched.
> Make sure you have speakers or headphones plugged in (RO is temperamental and has a little hissy fit if you have no way of hearing it).
> Make sure the correct GPU is selected in setup.exe and opensetup.exe.
> Make sure the resolution is supported by the game.
> Try running in windowed mode.
> Reinstall your GPU drivers.
> For Nvidia users, try installing Nvidia Inspector and creating a profile for the game.
> Make sure that your sound output works and to select the correct one through opensetup.exe.
> Rare case: Install a VM (Virtual Machine) and run the game once under emulated GPU, then try launching the game normally.

== Opening the Cash Shop causes an error ==

> If you have multiple clients open, close the extra ones and use only one while buying from the Cash Shop.

== I lost my chat window ==

> If your chat window has disappeared and now all you have is a battle log window, click the little + button on the top right of the chat window and add a new tab. You can move this tab and double click it to rename it. Then click on the circle beside the >>. You can make any messages you like visible from there. If you want it to be back to default, turn ON everything but Battle Message, Party Battle Message Display, and Experience Message Display.

== I can't edit the guild emblem ==

> You need to have a '''emblem''' folder on your '''Arunafeltz Ragnarok''' folder. If you can't find any, just right click on any part of the RO folder then "New", then select "Folder". A new folder will be created and just rename it to '''emblem''' and paste your emblem there.

@@ Line 47: / Line 47: @@
 > Delete the '''server.dat''' file in your game's folder and run the launcher again, make sure there are no open clients while doing so and that your game's folder isn't set to "read only".
 == I can open the client, but then it just closes again with no error ==
-> Make sure you're patched.<br/> > Make sure you have speakers or headphones plugged in (RO is temperamental and has a little hissy fit if you have no way of hearing it).<br/> > Make sure the correct GPU is selected in setup.exe and opensetup.exe.<br/> > Make sure the resolution is supported by the game.<br/> > Try running in windowed mode.<br/> > Reinstall your GPU drivers.<br/> > For Nvidia users, try installing Nvidia Inspector and creating a profile for the game.<br/> > Make sure that your sound output works and to select the correct one through opensetup.exe.<br/> > Rare case: Install a VM (Virtual Machine) and run the game once under emulated GPU, then try launching the game normally.<br/> If you have multiple clients open, close the extra ones and use only one while buying from the Cash Shop.
+> Make sure you're patched.<br/> > Make sure you have speakers or headphones plugged in (RO is temperamental and has a little hissy fit if you have no way of hearing it).<br/> > Make sure the correct GPU is selected in setup.exe or opensetup.exe.<br/> > Make sure the resolution is supported by the game.<br/> > Try running in windowed mode.<br/> > Reinstall your GPU drivers. (Optional)<br/> > Make sure that your sound output works and to select the correct one through setup.exe.
 == I lost my chat window ==

@@ Line 10: / Line 10: @@
 == I can't find the launcher. ==
-> If you can't find your Aruna Patcher, it's probably because your antivirus thought it was malicious and quarantined it. See if you can fish it out of the quarantine bin.
+> If you can't find your '''Aruna Patcher''', it's probably because your antivirus thought it was malicious and quarantined it. See if you can fish it out of the quarantine bin.
 == I'm getting "missing MSVCP110.dll" or similar errors. ==
@@ Line 47: / Line 47: @@
 > Delete the '''server.dat''' file in your game's folder and run the launcher again, make sure there are no open clients while doing so and that your game's folder isn't set to "read only".
 == I can open the client, but then it just closes again with no error ==
-> Make sure you're patched.<br/>
+> Make sure you're patched.<br/> > Make sure you have speakers or headphones plugged in (RO is temperamental and has a little hissy fit if you have no way of hearing it).<br/> > Make sure the correct GPU is selected in setup.exe and opensetup.exe.<br/> > Make sure the resolution is supported by the game.<br/> > Try running in windowed mode.<br/> > Reinstall your GPU drivers.<br/> > For Nvidia users, try installing Nvidia Inspector and creating a profile for the game.<br/> > Make sure that your sound output works and to select the correct one through opensetup.exe.<br/> > Rare case: Install a VM (Virtual Machine) and run the game once under emulated GPU, then try launching the game normally.<br/> If you have multiple clients open, close the extra ones and use only one while buying from the Cash Shop.
 == I lost my chat window ==

@@ Line 39: / Line 39: @@
 = '''In-Game Issues''' =
 == I am getting resource errors in-game ==
 > Make sure you installed the game properly, make sure everything is updated, deleting '''server.dat''' file and running the launcher again will redownload all updates.
 == I am experiencing sprite errors and client crashes ==
@@ Line 67: / Line 65: @@
 = '''GM related issues''' =
 Refer to [[Frequently_Asked_Questions|Frequently Asked Questions]]

@@ Line 1: / Line 1: @@
 __TOC__
@@ Line 4: / Line 5: @@
 == I can't start the client ==
-> Run your '''ArunafeltzRO.exe''' and '''Aruna Patcher.exe''' in compatibility mode. To run a program in compatibility mode. Right-click the '''Patcher''' and look for "Troubleshoot Compatibility", Then a small window will pop-out, go to "Compatibility Tab" and look for "Compatibility Mode", It's recommended that you use WinXP SP3. Tick "run as administrator" as well.<br/>
 == I can't find the launcher. ==
@@ Line 20: / Line 22: @@
 == I can only see RGB Emulation ==
-'''1.)''' This fix only applies if you only see RGB emulation in your Setup.exe or Opensetup.exe's list of Graphic Devices.<br/>
+'''1.)''' This fix only applies if you only see RGB emulation in your Setup.exe or Opensetup.exe's list of Graphic Devices.<br/> '''2.)''' Simply uncheck "Disable hardware-accelerated graphics" and it should give you new options in the list of Graphic Device.<br/> '''3.)''' Select the first option in Graphic Device (which should be Direct3D HAL).
 = '''Graphics Issues''' =
@@ Line 39: / Line 39: @@
 = '''In-Game Issues''' =
 == I am getting resource errors in-game ==
@@ Line 49: / Line 50: @@
 == I can open the client, but then it just closes again with no error ==
-> Make sure you're patched.
+> Make sure you're patched. > Make sure you have speakers or headphones plugged in (RO is temperamental and has a little hissy fit if you have no way of hearing it). > Make sure the correct GPU is selected in setup.exe and opensetup.exe. > Make sure the resolution is supported by the game. > Try running in windowed mode. > Reinstall your GPU drivers. > For Nvidia users, try installing Nvidia Inspector and creating a profile for the game. > Make sure that your sound output works and to select the correct one through opensetup.exe. > Rare case: Install a VM (Virtual Machine) and run the game once under emulated GPU, then try launching the game normally.
 == Opening the Cash Shop causes an error ==
@@ Line 70: / Line 63: @@
 > You need to have a '''emblem''' folder on your '''Arunafeltz Ragnarok''' folder. If you can't find any, just right click on any part of the RO folder then "New", then select "Folder". A new folder will be created and just rename it to '''emblem''' and paste your emblem there.

Troubleshooting - Revision history

Arunawikiez999 at 08:27, 23 October 2024

Arunahelper01 at 07:15, 1 June 2023

Arunahelper01 at 07:15, 1 June 2023

Arunahelper01 at 07:14, 1 June 2023

Arunahelper01 at 07:13, 1 June 2023

Arunahelper01 at 07:12, 1 June 2023

Arunahelper01 at 07:10, 1 June 2023

Arunahelper01: Created page with "__TOC__ = '''Troubleshooting The Game''' = == I can't start the client == > Run your '''ArunafeltzRO.exe''' and '''Aruna Patcher.exe''' in compatibility mode. To run a progr..."

Arunahelper01: Created page with "TOC = '''Troubleshooting The Game''' = == I can't start the client == > Run your '''ArunafeltzRO.exe''' and '''Aruna Patcher.exe''' in compatibility mode. To run a progr..."